How ON!Track has helped MPACT save money & prevent tool loss

Founded in 2007, MPACT is an Edinburgh-based fit out, refurbishment and M&E contractor. They specialise in Cat A fit outs, Cat B refurbishments as well as reactive and planned maintenance for a wide range of industries, with projects like the SSE Wembley Arena and Edinburgh Napier University under their belt.

Already a Hilti Fleet Management customer, MPACT implemented our ON!Track asset management system to help reduce costs, improve operations and prevent tool loss throughout their business. We caught up with them at their Head Office in Loanhead to find out how they're getting on.


David Drummond, the Hilti M&E Account Manager who recommended ON!Track to MPACT, says: “MPACT already had Fleet Management in place when I started looking after their account. Since then the business has grown substantially, which meant we needed to look after their tool park too. As the fleet’s grown, it became vital that the assets were managed effectively to limit loss.”

“Before we had the Hilti ON!Track system, we basically did everything manually,” explains MPACT Contract Support Manager Claire Brown. “We were using Excel spreadsheets and communicating with the guys by email, and they were getting in touch with us if they ever needed to swap tools around. It was very difficult to keep track of when the guys were changing over products and equipment, because sometimes they didn’t always follow things up with an email. So it was more time consuming than anything else.”

Procurement Manager, Brian Dickie, continues: “There were a lot of possibilities for things to go missing, which was a massive challenge for us to keep on top of,” continues MPACT Procurement Manager Brian Dickie. “Now that we’ve got a plant properly assigned to an engineer, there is an increased degree of responsibility that they’ve got. We are asking them on a weekly basis now to scan the tools. That gives us the peace of mind that the plant that we have is being looked after.”

Watch the full interview with MPACT

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