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Christmas and New Year Working Hours
Our website is at your service 24/7 — here’s what to know about our other channels this Christmas and into the New Year.
customer services- christmas

Customer Services

  • Our team will be working until 12:00 PM on Christmas Eve.

  • They will be back to work from 8:00 to 5:30 on 29th and 30th of December, and from 8:00 to 12:00 on 31st of December.

  • Our office will be closed on 2nd January and will reopen on 5th of January, when Customer Services will resume operations.

  • Please note that we will be closed on 6th of January for our Kick-Off Conference.

stores- christmas

Hilti Stores

  • All stores will close at 12:00 PM on Christmas Eve.

  • The Christmas break will extend through 2nd of January.

  • Please note that our stores will be closed on 5th and 6th ofJanuary due to our Kick-Off Conference.

  • Stores in England and Wales will reopen on 7th of January with regular working hours.

  • Stores in Scotland will reopen at 12:00 PM on 7th of January, with regular working hours resuming on 8th of January.

repair service- christmas

Tool Service

  • Our repair team will finish at 12:00 PM on Christmas Eve.

  • The Christmas break will extend through 2nd of January.

  • They will return to work on 5th of January, operating under regular working hours.

  • Please note that repair bookings with customer services will close on 19th of December.

warehouse- christmas

Central Warehouse

  • Our warehouse will close at 12:00 PM on Christmas Eve.

  • Reopening on 29th of December, operating under regular working hours until the 31st.

  • The Christmas break will extend through 2nd of January.

  • Back to work on 5th of January and will resume operations.

  • Closed on 6th of January for our Kick-Off Conference.