Where is my order? To track your orders online, log into your Hilti Website account and click on Order History. This will show you a list of recent orders and their status.Read more

1. Under Assets in the main navigation bar, click on the plus icon to expand the asset groups structure below. 2. Select the asset sub-group where the asset to be edited is included. 3.Read more

1. Click on Employees in the main navigation bar.  2. Select the employee to be edited by ticking the respective checkbox. 3.Read more

Repair Information If you've registered on the Hilti Website, you can easily see the status of your repair tools by clicking here.Read more

1. Click on the filter icon; a small screen with criteria by which you can filter opens after clicking. 2.Read more

Note: Only users with the pre-defined “admin” role can perform asset deletion.Read more

Can you repair my tool in-store? Certain direct fastening tools can be cleaned in-store (same day / while-you-wait may not always be available - this is dependent on the store).Read more

1. Click on Transfers in the main navigation bar. 2. Under Transfers Click on Delivery Notes sub-navigation tab to see all transfer history entries.Read more

Note: Although there are various approaches to find a transferred asset, here is the simplest approach. 1.Read more

Note: locations or parent locations with assigned assets cannot be deleted. To delete those locations, first remove the assets assigned to that location or parent location. 1.Read more

1. Tap on View Item on the overview screen. 2.Read more

Where can I download PROFIS? Click here to download PROFIS software relating to fastening systems. Click here to download PROFIS software relating to measuring devices.Read more

Note: In order to use the delivery confirmation function, this functionality needs to be turned on beforehand in the company settings.Read more

1. Under Assets in the main navigation bar, click on All Asset groups to display an overview of all your assets in one big list.Read more

How do I reset my password? To reset your password, click here and enter your email address. You must already be registered on the Hilti Website.Read more

1. Under Assets in the main navigation bar, click on the plus icon to expand the asset groups structure below. 2. Select the asset sub-group where the asset to be edited is included. 3.Read more

1. Tap on Transfer Item on the overview screen. 2.Read more

1. Under Employees in the main navigation bar, click on the plus icon (Add) to add a new employee; a data entry screen opens after clicking. 2.Read more

1. Click on Templates in the main navigation bar. 2. Select the template which should be assigned to a certificate or service by ticking the respective checkbox. 3.Read more

1. Tap on the Check Inventory on the overview screen. 2. Tap on the location where the inventory check is to be performed.  3.Read more