Like you, we have been closely following the recommendations given by the British Government and global health organisations in response to the Covid-19 outbreak.
Our priority is to protect the health of our employees and their families, as well as our customers and partners. At the same time, we know you rely on us to keep your business moving.
We know that during this difficult period you may have several questions about COVID-19. The following guide aims to answer some of the most commonly asked questions and will be updated as the situation develops.
What preventative measures are you taking to stop the spread of the virus?
In line with the recommendations and guidelines of the British Government and health authorities, we have issued preventive hygienic guidelines and have taken precautionary measures in all of our office-based locations. We have established crisis management teams at global level as well as regionally, which has given us the ability to implement proactive measures quickly, and rapidly react to new developments.
What steps have Hilti account managers and engineers taken to adapt to the new normal?
Hilti representatives are ready to consult with you virtually or face to face to help improve safety and productivity on your projects. Your safety is our priority so strict hygiene measures will be adopted including the following:
- Wear appropriate face masks and PPE at all times during a visit
- Maintain social distancing at all times and meet in open spaces when possible
- Understand and follow your safety expectations; both on-site and office visits
- Clean all tools and equipment with alcohol-based solutions before and after use
- Provide risk assessments if required